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Evidence Guide: ICTTEN305 - Refurbish customer premises equipment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN305 - Refurbish customer premises equipment

What evidence can you provide to prove your understanding of each of the following citeria?

Process recovered equipment

  1. Conduct a visual inspection of external condition of the customer equipment, and assess for refurbishment
  2. Conduct functional tests on equipment to determine suitability for repair
  3. Liaise with customers to ensure equipment condition and repairs are understood and accepted
  4. Salvage, label and store functional equipment for use as spare parts
  5. Label and scrap non-functional equipment and parts according to company procedures
Conduct a visual inspection of external condition of the customer equipment, and assess for refurbishment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct functional tests on equipment to determine suitability for repair

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with customers to ensure equipment condition and repairs are understood and accepted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Salvage, label and store functional equipment for use as spare parts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Label and scrap non-functional equipment and parts according to company procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Renovate and repair equipment

  1. Clean and renovate equipment housing to acceptable standard for reuse
  2. Conduct full functional and operational tests on equipment circuit boards for suitability for reuse
  3. Repair and rectify faulty equipment circuit boards for reuse
  4. Reassemble equipment circuit boards into renovated housings, and relabel accordingly
  5. Reload new compatible software according to manufacturer’s specifications
  6. Conduct a final acceptance test on refurbished equipment according to manufacturer’s specifications, and record test results
Clean and renovate equipment housing to acceptable standard for reuse

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct full functional and operational tests on equipment circuit boards for suitability for reuse

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Repair and rectify faulty equipment circuit boards for reuse

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reassemble equipment circuit boards into renovated housings, and relabel accordingly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reload new compatible software according to manufacturer’s specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct a final acceptance test on refurbished equipment according to manufacturer’s specifications, and record test results

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Package refurbished product and complete documentation

  1. Prepare and place new labels on equipment and parts before using protective wrapping
  2. Seal and label packaging with documentation according to specification
  3. Store and assemble completed packages for distribution according to company requirements
Prepare and place new labels on equipment and parts before using protective wrapping

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seal and label packaging with documentation according to specification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store and assemble completed packages for distribution according to company requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Process recovered equipment

1.1 Conduct a visual inspection of external condition of the customer equipment, and assess for refurbishment

1.2 Conduct functional tests on equipment to determine suitability for repair

1.3 Liaise with customers to ensure equipment condition and repairs are understood and accepted

1.4 Salvage, label and store functional equipment for use as spare parts

1.5 Label and scrap non-functional equipment and parts according to company procedures

2. Renovate and repair equipment

2.1 Clean and renovate equipment housing to acceptable standard for reuse

2.2 Conduct full functional and operational tests on equipment circuit boards for suitability for reuse

2.3 Repair and rectify faulty equipment circuit boards for reuse

2.4 Reassemble equipment circuit boards into renovated housings, and relabel accordingly

2.5 Reload new compatible software according to manufacturer’s specifications

2.6 Conduct a final acceptance test on refurbished equipment according to manufacturer’s specifications, and record test results

3. Package refurbished product and complete documentation

3.1 Prepare and place new labels on equipment and parts before using protective wrapping

3.2 Seal and label packaging with documentation according to specification

3.3 Store and assemble completed packages for distribution according to company requirements

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Process recovered equipment

1.1 Conduct a visual inspection of external condition of the customer equipment, and assess for refurbishment

1.2 Conduct functional tests on equipment to determine suitability for repair

1.3 Liaise with customers to ensure equipment condition and repairs are understood and accepted

1.4 Salvage, label and store functional equipment for use as spare parts

1.5 Label and scrap non-functional equipment and parts according to company procedures

2. Renovate and repair equipment

2.1 Clean and renovate equipment housing to acceptable standard for reuse

2.2 Conduct full functional and operational tests on equipment circuit boards for suitability for reuse

2.3 Repair and rectify faulty equipment circuit boards for reuse

2.4 Reassemble equipment circuit boards into renovated housings, and relabel accordingly

2.5 Reload new compatible software according to manufacturer’s specifications

2.6 Conduct a final acceptance test on refurbished equipment according to manufacturer’s specifications, and record test results

3. Package refurbished product and complete documentation

3.1 Prepare and place new labels on equipment and parts before using protective wrapping

3.2 Seal and label packaging with documentation according to specification

3.3 Store and assemble completed packages for distribution according to company requirements

Evidence of ability to:

discuss the repair and refurbishment options with customer

process recovered equipment

renovate and repair equipment

package refurbished product.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe features and operating requirements of test equipment

outline legislation, codes of practice and other formal agreements that impact the work activity

summarise manufacturer’s requirements for safe operation of equipment

identify and describe operation of test equipment and the results they provide

provide a summary of customer premises’ equipment

outline specific work health and safety (WHS) requirements relating to the activity and site conditions

describe test methods and performance requirements

outline typical issues and challenges that occur on site.